Shipping Policy
Order processing and verification typically takes 2-3 business days depending on demand levels and product shortages. Items in one order may ship separately.
The expected time of arrival is 8-15 business days.
You will always receive an email once your order is processed as well as a tracking number.
CHANGES TO ORDERS
Once an order is placed, we cannot add, remove, or change any items/addresses in the order.
Justified Coffee Company does not ship Saturdays, Sundays, and we also closed during all major holidays (New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas). Any order received just before or during will be roasted and shipped after.
We will use the shipping address information you provide with your order so please make sure it is correct. Justified Coffee is not responsible for incorrect shipping addresses and the customer may be responsible for any additional fees incurred to get your package to the correct address. If we notice or are notified about an address issue through our software, we will make every attempt to contact you in order to get an updated or new shipping address.
All of our shipping is via UPS or USPS though we may ship using any other carrier at our discretion.
You will receive an email with your tracking information. If you do not receive this email please check your spam folder. If it’s not there either, please contact us.
Once an order is delivered you will receive another email notifying you.
Justified Coffee Company is not responsible for packages once they leave our facility and we do not guarantee arrival times. If they arrived damaged please keep the bags in their original packaging and take photos. Please contact us within a day of receiving any damaged order.
We ship to military bases and APO addresses via USPS. If you are having trouble with those particular addresses please contact us and we will get it handled.